"Once we hired Jalapeno, they did not have much time to prepare for our first meeting. We were very impressed with what they pulled together in such short notice. We left the first meeting feeling excited and optimistic about strategic planning. The following week we met again, however, this time was very different. The second session felt very disorganized and much less streamlined. I tried several times to request to skip certain sections due to our limited time but the consultants did not respond. My team left feeling disappointed and frustrated. As a result, we were unable to finish some key parts of the strategic planning process and were left to finish on our own. Given how incredible the first session was, I'd still recommend Jalapeno, however, I would strongly suggest meeting with them before each session."