Leaders are the epicenter of a prospering work environment. They play a key role in the success of an organization by motivating their team, enforcing a workplace culture, seeking new talent, and balancing their methods to address both employees and company procedures. As such, it is essential for leaders to be aware of the skills they possess, and be able to address gaps in the most productive, effective, and enjoyable way.
This course explores the core skills managers and leaders must perfect in order to navigate possible tensions in a team while advocating for a collaborative environment. Some topics include understanding leadership styles, performance management skills, team management, and crisis management. This course includes a discussion section for each module.> Read More
Much of the activity in organizations occurs in group/team structures and processes. Drawing from theory and research in organizational psychology, applications of group theory and practice are examined, discussed, and demonstrated. The focus of the course is increased awareness of group dynamics and how to successfully manage different teams throughout an organization.
Trainees will learn how to identify and navigate different power dynamics within teams, and how to effectively manage these. Additionally, the ever growing topic of remote teams will be discussed and students will learn skills that are essential to the successful management of these. Other topics include managing agile teams, diversity, team motivation, collective decision-making, role clarification, and rewards & recognition.> Read More
Change is the only constant in an organization... From the smallest change, such as changing a seat, to more large-scale transitions, as with a merge & acquisition, everyone in the organization is affected, irrespective of their position. In order for change to be effective, executives, managers, and employees must all be aligned with the change efforts, and empowered to follow through an effective transition.
This course aims to inform employees at all levels of an organization about why change is important, what methods exist to address and communicate change, how to identify failed change efforts, and managing resistance, with the objective of developing change-driven teams. Through discussions and exercises, this course will allow leaders and managers to effectively navigate through change, as well as empowering employees to be key agents of such transitions.> Read More
In a highly competitive business world, an organization's human capital can determine whether a company profits or perishes. This course examines three components of the employee experience (recruitment, onboarding and offboarding) in relation to an organization's overall success.
This course is intended to provide students with an understanding of recruitment and onboarding methods and best practices, as well as an opportunity to develop a critical approach to these processes. Through a blend of discussion and practice, students will also develop skills in recruitment interviews, and how to assess a candidate’s suitability for a role and organization.> Read More
With today’s dynamic work environment and surplus of talent, an individual employee’s skills and knowledge have a short expiry date. As such, it is paramount for employees to continue to revisit their skills and improve them, adapt them to new environments, and to acquire new skills.
This course explores the core skills employees must perfect or develop in order to flourish in today’s workplace and includes exercises and techniques to take to practice. Some topics include clarifying your core values, setting attainable goals, effective time management, decision-making skills, and developing one’s emotional intelligence. This course includes a discussion section for each module.> Read More
The importance of diversity and inclusion in your workplace goes beyond legal and moral obligations. Companies that are effectively cultivating diversity and inclusion within their workforce are able to outperform their competitors. They are able to create a psychologically safe environment for diverse groups of individuals, characterized by high creativity, engagement, well being, and performance.
This course is designed to assist you to become a ‘conscious’ individual in your professional role by employing reflective practice to increase your awareness of your communication style, unconscious bias and micro-aggression within a diverse group of people. This course will help you by taking the right steps towards leveraging diversity for higher performance and engagement in your team while creating a psychological safe place for diverse individuals to thrive. This course is specifically focused on essential skills that are necessary in carrying out successful conversations and decision-making processes with diverse groups of individuals at your workplace.> Read More
Communication is the cornerstone of any organization’s success; businesses comprise of continuous interactions with multiple parties – managers, employees and clients. Effective communication ensures the flowing of information between all relevant parties, reducing the potential for misunderstanding, dissatisfaction and lack of trust.
This course is designed to assist you to become a ‘conscious’ individual in your professional role by employing reflective practice to increase your awareness of your communication style and skills, as well as set goals for development in this area. This course is specifically focused on communication skills (both facilitative and assertive) that are necessary in carrying out a successful role in an organization and topics include feedback, managing interpersonal conflict, and assertive communication.> Read More